Theory X and Theory Y

Douglas McGregor proposed the two different sets of assumptions about workers.
– Theory X assumes the average worker is lazy, dislikes work and will do as little as possible.
• Workers have little ambition and wish to avoid responsibility
• Managers must closely supervise and control through reward and punishment.
– Theory Y assumes workers are not lazy, want to do a good job and the job itself will determine if the worker likes the work.
• Managers should allow workers greater latitude, and create an organization to stimulate the workers.